Small Business, Big Heart: Every order is made just for you after it's placed. This helps reduce waste and allows us to offer unique designs without mass production.
Thank you for supporting a small business—we're so grateful you're here.
When will my order ship?
Every item at Reckless Darling is made to order just for you. Because of this, processing typically takes 3–7 business days before your order ships. During holidays or new collection launches, processing times may be a little longer.
Once your package is on its way, you'll receive tracking information by email.
Can I cancel or change my order?
Because every item is made specifically for each customer, we are unable to accept cancellations, order changes, or modifications once your order has been placed.
Please double-check your size, color, shipping address, and personalization (if applicable) before completing your purchase.
Do you accept returns or exchanges?
Due to the made-to-order nature of our products, we do not accept returns or exchanges for incorrect size selection, buyer's remorse, or change of mind.
If your item arrives damaged, defective, or you received the wrong item, please contact us within 14 days of receiving your order.
Please include:
- Your order number
- Photos of the item
- Photos of the packaging (if applicable)
- A brief description of the issue
If your claim is approved, we'll gladly replace the item or provide another appropriate solution.
What if my package is lost or delayed?
Once a package has been handed over to the shipping carrier, delivery times are outside of our control.
If your tracking hasn't updated for several days or your package appears to be lost, please contact us and we'll help you determine the best next steps.
How do I care for my apparel?
To help your items last as long as possible:
- Wash inside out with cold water.
- Use a gentle cycle.
- Tumble dry low or hang to dry.
- Do not bleach.
- Do not dry clean.
- Avoid ironing directly on the printed design.
Following these care instructions will help keep your graphics looking their best.
Will my item look exactly like the photos?
We do our best to accurately represent every product.
However, colors may vary slightly due to:
- Monitor and phone screen settings
- Lighting during photography
- The natural variations of garment dyes and fabrics
Because many garments are garment-dyed or washed, slight differences in color and texture are completely normal and make each piece unique.
Are your product photos edited?
Yes.
Some listing photos may include professional editing or AI-assisted enhancements to better showcase products in styled settings. We also use lifestyle mockups to help you visualize how products may look when worn or displayed.
The actual product, design, garment color, and placement will match the listing description, though backgrounds, models, and styling elements may be digitally created or enhanced.
Are all of your designs original?
Every design is carefully created or curated for Reckless Darling.
While some artwork may incorporate licensed elements, commercially licensed graphics, or AI-assisted creative tools during the design process, every final product is uniquely assembled, refined, and prepared for our shop.
Do you offer custom orders?
At this time, we occasionally offer personalized products, but we are not accepting fully custom design requests.
If personalized options are available, they'll be listed directly on the product page.
I entered the wrong shipping address. What should I do?
Please contact us as soon as possible.
If your order hasn't entered production yet, we'll do our best to update your address. Once production begins or the order has shipped, we can't guarantee any changes.
How can I contact you?
The easiest way to reach us is through our Contact page or by emailing support@recklessdarling.com.
We typically respond within 1–2 business days.
Still have questions?
We're always happy to help.
Thank you for supporting our small business—it truly means the world to us. 🤍